Useful whether or not you ever call us.
Three guides, written to be genuinely usable by a parent who has never done this before. Two of them contain questions that would be awkward for us to answer badly, which is rather the point.
What to do first when you've noticed something
The order that saves the most time and money, and the two things worth doing before you contact anybody.
Guide 02How to read a therapy recommendation
What a good one contains, the four things a weak one always leaves out, and how to tell them apart in five minutes.
Guide 03Eleven questions to ask before you sign
Ask every provider, including us. What a good answer sounds like, and what each evasion usually means.
The reference pages.
Less narrative, more lookup. All three are written for the same evening — the one where a document arrives and nobody is available to explain it.
Articles
Sixteen answers to the questions parents actually ask: what support costs, what a school is expected to do, where to get an assessment, what the jargon means.
Read the articlesGlossary
Plain-English definitions of the terms in your child's reports, from access arrangements to prompt dependence.
Open the glossaryQuestions
How we work, what we charge, and the questions people are usually too polite to ask a provider.
Read the answersTell us what you've noticed.
Twenty minutes on the phone with someone who does this every day. No assessment, no cost, and no obligation to become a client at the end of it.
If we're not the right people, we'll tell you who is. That includes naming providers we don't own, and it costs you nothing either way.