Guides

Useful whether or not you ever call us.

Three guides, written to be genuinely usable by a parent who has never done this before. Two of them contain questions that would be awkward for us to answer badly, which is rather the point.

Also on this site

The reference pages.

Less narrative, more lookup. Both are written for the same evening — the one where a document arrives and nobody is available to explain it.

Glossary

Plain-English definitions of the terms in your child's reports, from access arrangements to prompt dependence.

Open the glossary

Questions

How we work, what we charge, and the questions people are usually too polite to ask a provider.

Read the answers
Where this starts

Tell us what you've noticed.

Twenty minutes on the phone with someone who does this every day. No assessment, no cost, and no obligation to become a client at the end of it.

If we're not the right people, we'll tell you who is. That includes naming providers we don't own, and it costs you nothing either way.